Enso’s FAQ

DPC is a membership-based model where you pay your doctor directly instead of going through insurance. That means more time with your provider, easier access, no co-pays, and no surprise bills — just real care when you need it.

Short answer: No.

Though many of our members do have health insurance, Enso does not bill services to health insurance plans. If you have health insurance, you can still utilize your insurance benefits for (many) medications we prescribe, labs we order, and imaging tests that we order.

We aren’t insurance specialists, but we encourage our patients (and friends and family) to look at options for catastrophic coverage if they do not have health insurance coverage.

Not exactly. Concierge care often comes with higher fees and 24/7 access, sometimes emphasizing luxury or exclusivity.
At Enso, we keep our membership affordable and grounded. We offer more time, access, and depth than traditional primary care — including the ability to text us directly — but we operate during normal business hours to ensure sustainability and accessibility for our entire community.
Think of it this way: we’re not concierge medicine. We’re relationship-centered medicine.

It’s care that’s unhurried, thoughtful, and truly available — just without the champagne.

Good question! See our Membership Benefits Page for more.

Sometimes. There may be additional costs for supplies needed during procedures, as we base our pricing on the cost we incur. As with every other industry, costs increase, supply availability shifts, and demand fluctuates. The difference at Enso is our priority to be transparent with our pricing and to assist in decisions regarding additional costs. We also offer medical grade supplements, weight loss programs, hormone replacement, and Botox that incur additional costs.

One more thing – Megan, our friend and therapist, is AMAZING. Her skills warrant fees that are not included in our membership fee. Trust us, she’s well worth it!

Supplement use at Enso is personal, thoughtful, and always optional.
Many of us on the team — myself included — use supplements regularly and value companies like Orthomolecular for their quality and transparency. In fact, I even make my own blends based on what I’ve found works well for me over time.
That said, we don’t pretend to have all the answers when it comes to supplements. We’re not here to push products — we’re here to help you make informed choices. If you’re exploring supplements, we can point you toward reputable sources, relevant research, and even help you think through how to track whether something is actually helping.
To make high-quality options more accessible, we offer online ordering through Fullscript, which ships directly to your door. You’ll find a link on our website, along with evidence-based resources to help you learn more — without needing to come in or even put on pants.
We’re curious, careful, and always learning — and we encourage you to be the same.

Yes! We are so excited to offer this option to our members, as well as other medical weight loss options such as Transform, Phentermine, Buproprion (also branded as Wellbutrin), and others. We also have an AMAZING counselor on site. Enso Direct Care providers work with patients to create individual weight management programs. These programs include nutritional consults, suggestions for lifestyle modifications, follow-up visits (in person, by phone, or sometimes even by text) to help with accountability and further your success.

This is Dr. Ted. His career ended in a tragic surgical accident about 4 years ago. Dr. Ted hangs out at the clinic for entertainment and emotional support. He believes himself to be in a perpetual game of hide-and-seek, however he was last spotted in a plant on Sandie’s desk.

False, however, Doc is a man of many, many talents. He has played piano in the past (not professionally… yet), but he is currently studying the violin and has attended weekly lessons for several years!

Our goal at Enso is for our patients NOT to have to use our waiting room. We recognize that sometimes a wait is inevitable, or that you might want to leave friends or family in the waiting room while we talk, so we’ll always have a comfy place for our visitors to sit.